A wise man once said “your attitude determines your altitude” which also speak volume about how we relate, handle and express our emotions as regarding our interpersonal relationships but how about we bring it to the workplace? From interacting with coworkers to attending to potential clients and every single person that one comes in contact with, which inherently is the key to personal and professional success.
Emotional intelligence (EQ) plays a huge and vital role in the work place; in as much as we tend to apply intelligence quotient (IQ) in the place of work, success of our profession and career also depends on our ability to be self aware, self confident, and apply empathy when and where needed.
“Your EQ is the level of your ability to understand other people, what motivates them and how to work cooperatively with them,” says Howard Gardner, the influential Harvard theorist.
Emotionally intelligent people are able to manage other people’s emotions, regulate their own emotions, know how to interpret their emotions etc. Having a culture that is not emotionally intelligent can actually have a negative impact on productivity, performance. Some benefits of emotional intelligence at work place includes better teamwork, better workplace environment, greater self-awareness, easier adjustments, greater self-control and fun. I will recommend this book “Working with emotional intelligence by Daniel Goleman”, it is profound.